Call Center | Jordan & Associates, LLC

Virtual Call Center
Work from Home

GET STARTED HERE!

Virtual Customer Service Professional

If you ever dreamed of working from home, here is the perfect solution for you. Choose the client you want to service, take their training courses and of course pass them, then select your days and hours and start servicing and earning an hourly pay. It's that simple! Must have a computer, High Speed Internet Service and a landline/wired phone. This is a 1099 position, however if you prefer to have taxes withheld, just indicate such on your application. Must be able to pass a background check and if applicable for the client you are servicing a drug test, screenings and tests are administered by 3rd party companies. If this is something you are interested in, please click the following link to complete and submit your application.

We are a 3rd Party Service provider that offers several, amazing opportunities available to WORK FROM HOME with some of America's most prestige Nationwide Companies. We focus on the success of Client Support Professionals that elect us to assist and connect them and/or their companies with our Nationwide clients. We focus on Quality and for that reason we’re able to produce some of the best Customer Service Professionals within our provider's network. We are dedicated, determined and disciplined to making the Client Support Professionals that choose us to coach them and/or their companies to be one of the highest performing in the network. One of our main focuses are to assist new and/or existing Client Support Professional(s), at work from home call center companies, through the system. We are here to help from the beginning, starting with the enrollment process, selecting and/or certifying with your first client, getting paid, and beyond.

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Primary Services Provided:

Support Services

A wide variety of services are provided to aid you and/or your company becoming and remaining with your client(s). We provide amazing support and a tremendous amount of information and insight.

Report Processing

You will receive the exact detailed report that we receive from our partners. We are 100% transparent. You will receive all bonuses and incentives offered to you and/or your business provided to you by the client(s) you choose to service.

Support Specialists

Support specialist are available to help you and/or your company with quality, performance and metrics. They will guide you and/or your company on how to perform better and provide better service to your accounts. We encourage you, your company and/or your team mates to meet with their support specialists often and to always look for ways to grow and improve.

Record Keeping

A copy of your client opportunity, Independent Contractor Agreement and contract is kept on file for the time frame in which you provide services through us to the client. You are also given a copy of your client contract for your own records which outlines your pay rate and contractual expectations.

Incident Issues, Research & Resolution

Our support specialists will advocate on your behalf, researching all issue(s) and providing the detailed feedback that we receive in reference to your issues as well as attempt to expedite a resolution. Thus far we have a 100% resolution success rate!

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BENEFITS:

Set your own work hours/schedule
Work form Home or Anywhere you choose
No Commute
No Dress code (work in your PJ's if you want)
Steady Pay (As long as you work, you get paid)
Up to $16.00 + an hour (depending on client)

INCENTIVES:

50% to 100% Reimbursement of fees (Client Course Cost, etc..) after 90 days of service.

$200.00 Sign On Bonus Paid after working at least 40 hours a week for 3 consecutive months/ 90 days.

Referral Bonuses and Performance bonuses (Cash, Vacation packages, etc...).

Residual bonus income (if you refer other IC's to service for us and they work at least 40 hours per week, we will pay you a bonus for them weekly).

Medical, Dental, Vision (Obama Care/Healthcare.gov), Short Term Disability, Long Term Disability and Life Insurance Plans are available for purchase (through insurance companies that offer said coverages for Sole proprietors/ Independent Contractors/ Self Employed individuals).

50% off or Free Tax Preparation Services offered.

25% off Bookkeeping Services.

Direct Deposit, Zelle, CashApp, PayPal, and Venmo are available as income payment/ disbursement options.

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Financial Freedom and Time Freedom is possible and within your reach and YOU can GET STARTED HERE!

Upon completion of our GET STARTED HERE intake form you will receive an informational video, explaining to you, our Work From Home opportunity, and if you would like to continue with the registration process after viewing the informational video, click the "I AM READY" link at the end of the video to schedule your onboarding session.